Frequently Asked Questions

Are reservations required to attend class?

Reservations are HIGHLY encouraged to help our practitioners create the best experience for everyone and to ensure we stay within capacity limits. This ensures every participant has enough space to fully enjoy the class.

Do you allow walk ins for classes?

Walk-ins are welcome, but please arrive at least 10 minutes early to check in with the practitioner for available space. Due to limited capacity, early reservations are encouraged, as spots are not guaranteed. If a walk-in participant arrives and class is already full, it is at the instructor's discretion whether it's appropriate to squeeze any walk in participants in.

Special Note: Walk-in participants are encouraged to check the website before attending. As late cancellations may occur, those who haven't reserved a spot might miss important updates and notifications.

Do I have to bring my own equipment/props to the class?

The Healing Loft provides a variety of equipment, including yoga mats, blocks, straps, blankets, bolsters, and eye masks. You are also welcome to bring your own props if preferred. Special requirements may be requested by the instructor based on the class/event - be sure to check the class description when you register via MINDBODY.

What if I rent The Healing Loft but have to cancel my event?

We understand that plans can change, but please be aware of our cancellation policy for all rentals.

Cancellations made 48 hours or more before the scheduled start time will receive a full refund or credit for a future booking. For cancellations made within 24-48 hours of the start time, you will receive a 50% refund. Cancellations made less than 24 hours before the start time, as well as no-shows, will be charged the full amount, with no refund provided.

This policy ensures that our space remains available to others and supports fair scheduling practices for all clients. Thank you for your understanding and cooperation!

In the case of emergencies, we understand that unforeseen circumstances can arise. If you need to cancel due to an emergency, please contact us as soon as possible. These cases will be evaluated on a case-by-case basis.

The tenant is responsible for notifying participants of any event cancellations. While The Healing Loft will send a courtesy email to those who have signed up, it is ultimately the tenant's responsibility to communicate cancellations and handle any necessary refunds to participants.

I accidentally left a personal item behind in the studio, how do I retrieve it?

Please email us at [email protected] so we can set up a time for you to retrieve your personal item(s). Please note, any items left behind in the studio without a known owner will be placed in the lost and found basket. Owners are responsible for retrieving their belongings by the end of the month. Unclaimed items will be donated at the start of each new month.

I’m interested in renting the space. What amenities are included at The Healing Loft?

The Healing Loft is equipped with fifteen yoga mats, eighteen blankets, eighteen bolsters, thirty six yoga blocks, eighteen eye masks, eighteen yoga straps. There are speakers you can connect to via airplay, a mini fridge with drinks you can purchase, and a water fountain located on the first floor. Adequate cubby storage is available for participants belongings. Twelve folding chairs with cushions are located inside the studio and more may be provided if requested. Two, six-foot black folding tables are available upon request.

How do I pay for classes I want to attend?

For the majority of our classes, payment will be accepted onsite via cash, Venmo, or CashApp. As The Healing Loft is providing the space for our community instructors, all payments will go directly to the instructor offering the class or service. When you book a class through Mindbody, click "more details" to find info on payment. This ensures a smooth and convenient experience for everyone.

How do I pay to rent The Healing Loft?

Once you select your preferred date and time to host your event/class, you will be prompted to make a mindbody account. Once your event has been approved and appropriate contracts and documentation have been completed, you will receive a "charge" to your mindbody account that you can then easily pay online.

Everything You Need, Nothing You Don't

Step into a space that supports your highest work.

Our thoughtfully curated amenities include:

Flexible bookings

Rent by the hour, half-day, or full day

Full equipment

Yoga mats, blocks, bolsters, blankets, tables, chairs, and built-in speakers

Creative control

Set your own prices and schedule

Brand building

Market your services under your own name

Community support

Connect with like-minded wellness professionals

Voices from Our Healing Community

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